Hello SOTGC community,
Yes, it’s true, you interview every day! You may not realize it but your manager, your colleagues, customers and company leaders are observing you. Yes, it’s true. Not only do they observe you, they hear information about you, and even note who you hang out with during lunch and after work. Is it intentional? Sometimes but not always. People are information gatherers and that includes information about you.
You interview every day is a phrase I coined when I started my management career at a Fortune 500 company. I created this phrase before the world became transparent through the internet and social media. I was a new manager in a call center and one of my employees asked to speak with me. We’ll call him Jack. Jack was frustrated. He had interviewed for an internal job and he didn’t get the job. This was the fourth time in less than a year a potential promotion slipped through his fingers.
Jack said, “I’m a great interviewer and I’m one of the best leads in this call center!”
He felt there was something holding him back and he thought management might be to blame. I realized in that moment that my job as a manager included being a career counselor. The frustration and defeat on Jack’s face told me the best thing I could do was to be honest with him.
“Jack, are you ready to hear why you didn’t get the job?” I said.
“Yes, I need to know,” he replied.
As his manager, I had been told that although Jack was very smart and had great skills, everyone knew his work ethic suffered. You see, Jack worked the weekend shift and was the floor lead in the call center on the weekends. He was often away from his desk taking long breaks outside, leaving his co-workers to cover for his work when he was away. People talk and that information made its way around the building – even to hiring managers.
Your reputation is the greatest asset you have in the workplace. You may think that people are too busy to notice that you’re cruising websites when you have a deadline to meet, wearing jeans on Tuesday when you’re supposed to wear them only on Fridays, or you’re late to every meeting. Bottom line – people notice and what they notice becomes their perception of you.
There’s a great quote that says luck (I’ve changed this to success) is what happens when preparation meets opportunity. Being self-aware of how you show up at work each and every day is important to your personal brand. By paying attention to this, opportunities and eventually promotions will come your way.
Here’s to your success!