Hello SOTGC community,
It’s that time of year when many of us are reflecting on the past and looking towards 2014. You’re not alone I was one of those people this year. Fortunately, my work allows me to travel to different parts of the world and continue my work coaching, speaking, and writing. This year my travels took me home to Pennsylvania. The excitement of spending the holidays with family and friends was exhilarating. …
”♬ Looking for Pennsylvania and some homemade pumpkin pie…
from Atlantic to Pacific oh the season is terrific. ♬
Now that my visit is coming to an end I am grateful of the time in Pennsylvania and my reflection on the wonderful moments of the past year. Sitting here reading the Sunday morning paper (yes, paper) and the World News, I am quickly reminded of the challenges we face each day. Too often I hear ‘that’ happens around the world – it doesn’t affect me. We are all connected and when business around the world struggles, our little Mom n’ Pop businesses struggle – much more. Unfortunately, small business is busy putting out the fires of today rather than thinking about tomorrow. It does not matter the size of your business – if you want to be sustainable then you need to be ready to Change, Sustain, and Innovate (C.S.I.©) you need to be thinking BIGGER than you already are.
As humans we get too comfortable, too lax with the current ways of work and forget we need to continually change and look at innovative ways to create a sustainable business. When we get comfortable mistakes will happen, security breach will happen and ultimately loss of business. The recent Target data breach is an example of even when the best security measures are taken, crooks can still access our information. This is the same for business. You need to evaluate your security often, something as simple as backing up your files. I’m guilty of NOT backing up files. My assistant is always after me for my lack of concern and not backing up files. To be diligent I have to add this to my task calendar. As cumbersome as it sounds I know it’s important to protect my business files and my clients confidential information.
“Target has so far said little about how the cyber crooks accessed its network or stole the data in the attack, which breached 40 million payment card numbers at unprecedented speed (Finkle and Skariachan, 2013).
Protecting client’s files is important, and until recently I assumed that my clients knew their information would be protected and not released to the public. It took one of my coaching clients to remind me that I need to ensure my client’s privacy and make this known to all my clients. The same day I took measures and added a disclosure to all my business documents. Security needs to be a top priority for your safety and the safety of your clients.
“The largest breach against a U.S. retailer, uncovered in 2007 at TJX Cos. Inc., led to the theft of data from more than 90 million credit cards over about 18 months (Finkle and Skariachan, 2013).”
Technology is wonderful, without it our lives would be much different. I am eager to return home to Los Angeles and for extra security I will be using cash to pay for my luggage fees. The Target breach is a reminder to take the extra steps to protect your clients and yourself.